Before you call for service...
Troubleshooting -tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Perfec Temp wash
temperature
is incorrect
Possible Causes
The washer is in a cold rinse cycle
What ToDo
• This is normal. The PerfecTemp feature is designed not
to activate (luring a cold rinse (Tcle so that the coldest
water mTailable is used.
(Review
PettecTemp
All the water in the water heater
• Wait until dm water in dm water heater
is heated
to dm
in the About washer
has been used
correct
temperature.
features section)
Possible
Causes
What ToDo
Too manysuds
Type of detergent
• S_itch
to a lower sudsing
detergent
brand
and follow
insmmtions
on package.
Very soft water
• Try less detergent.
Too much detergent
• Measure
your detergent
carefidly.
Use less soap if you
have soft water, a smaller
load, or a lightly soiled load.
Water leaks
Fill hoses or drain hose is
• Make sure hose connections
are tight at fmmet_s and make
improperly
connected
sure end of drain
hose is coH'ectly inserted
in and secured
to drain facility.
Household
drain may
• Check
household
plumbing.
You 1nay need to call a
be clogged
plumber.
Constant
water pressure
• Tighten
hoses at the fhucet_s and turn the water off _ffier
to the fill hoses at the
each use.
water source
• Check
condition
of the fill hoses; they may need
replacement
after 5 years.
Using too much detergent
• Use less detergent.
Use less soap if you have soft water, a
in washer
smaller
load, or a lightly soiled load.
Water
temperature
Control
is not set properly
• Check water
temperature
control
and adjust.
is incorrect
Water
supply is turned
off
• Turn
both hot and cold fmlcets filly on and lnake
sure
or improperly
connected
hoses are connected
to coH'ect fimcets.
Water
valve screens
are
• Turn offthe
water source and remove the water connection
stopped
up
hoses from the upper
back of the washer. Use a brash or
toothpick
to clean the screens in the machine.
Reconnect
the hoses and turn the water back on.
House
water heater
is
• Make sure house water heater
is delivering
water
not set properly
at 120°F.-140°F.
(48°(;.-60°(;.).
Waterpumped
out
Lid lifted or cycle was put in
• Reset (Tcle.
before cycle is
pause for over 24 hours
complete
Water won't drain
Drain hose is kinked
or
• Straighten
drain hose and lnake sure washer is not sitting
improperly
connected
on it.
• Top of drain outlet should be less than 8 ft (2.5 m)
above floor.
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