WARRANTIES - After-sales service
Swimming pool 350x650 - H140 cm
Warranty conditions:
The swimming pool must be assembled within 48 hours of the package being opened.
For the warranty to be valid, a concrete slab must be in place.
Our warranty covers only the replacement of defective parts. It in no way covers demands for compensation or damages. The general warranty does not apply in the following circumstances:
• Use of the equipment in a way which is not in accordance with the instructions.
• Damage incurred as a result of bad handling during and after assembly. or any changes made to structural elements without the manufacturer's agreement
1) Pump : 2 year warranty (electrical problems) under normal conditions of use. The following are not covered by the warranty: damage due to abrasion or corrosion (particularly in the case of treating the water by
salt electrolysis), damage due to a faulty connection, equipment dismantled or repaired by a third party, breakage of parts (pump stand, pre-filter cover, grooved end fitting), using the pump when it is empty or
immersing the pump (e.g. if the pump house is flooded). The warranty is not valid if the electric cable and/or the plug are replaced, removed or damaged.
2) Liner : 2 year warranty under normal conditions of use. The following are not covered by the warranty: rips, holes, tears, stains (treatment products put straight into the water) stains related to the development
of algae, stains related to decomposing foreign bodies in contact with the liner, stains and discolorations resulting from the impact of oxidising products, discoloration and wear due to materials rubbing on various
surfaces. Distortions in the liner if it has been out of water for more than 24 hours (never completely empty your pool). See the warranty document that comes with the liner.
3) Filter : 2 year warranty under normal conditions of installation and use: tank, drain plug, collar and multiport valve.... The following are not covered by the warranty: problems with waterproof sealing due to
operating at a level of pressure which exceeds the maximum pressure permitted (see instructions for the filter).
4) Skimmer : 2 year warranty on the waterproof seals.
5) Wooden structure : 10 year warranty against rotting and damage caused by insects. The following are not covered by the warranty: changes in the colour of the wood caused by the climate, natural distortions
(splits, cracks, knots and minor flaws in the tongues of the planks which do not have any adverse effect on the mechanical strength of the wood or on the assembling of the pool). The warranty does not cover incor-
rect assembling or storage which may cause the wood for the sides of the pool to become warped (assembling the pool a long time after contents have been taken out of the packaging) or distortion of the planks
by the pressure of the water, which does not have any detrimental effect on the mechanical resistance of the pool. Any additional protection of the wood for the structure can only be undertaken using a product
which is compatible with autoclave treatment.
IMPORTANT : The after-sales service will be available only at point of sale.
Essential records for claiming the warranty:
- Till receipt / proof of purchase.
- Photograph of the damaged part or the problem in question
Shop :
City :
Contact department :
Direct tel :
Code
Ref.
Désignation
PL
7100201
Pair of rungs for wooden ladder H120/130 cm
M
7504334
Plank 45 x 145 x 1480 mm
MSE
7504335
Upper plank 45 x 135 x 1480 mm
MSS
7504336
Upper skimmer plank 45 x 135 x 1480 mm
MSI
7504337
Lower skimmer plank 45 x 145 x 1480 mm
MR
7504338
Water jet plank 45 x 145 x 1480 mm
PA
7514260
P1 corner post 100 x 115 x 1288 mm
PJ
7504340
P2 junction post 100 x 115 x 1288 mm
B-2
7504343
Notched planking 45 x 170 x 2260 mm
PS-1
7504346
Galvanised steel support plate 300 x 255 mm
PS-2
7504380
Galvanised steel support plate 300 x 255 x 1153 mm
R-C1
7514944
wood cladding side part 1218 x 145 x 22 mm
R-C2
7514945
wood cladding middle part 1218 x 145 x 22 mm
JA
7504347
Galvanised steel corner joint 100 x 1312 mm
JAR
7514258
Angle reinforcement junction in galvanized steel 100 x 1312 mm
JD
7504348
Galvanised steel straight joint 118 x 1312 mm
B-1
7504357
Un-notched planking 45 x 170 x 3263 mm
PF
7504358
Finishing profile 850 x 60 x 10 mm
MG
7504403
Pine edging 27 x 145 x 3010 mm
MGI-G 7504391
Pine edging 27 x 145 x 1746 mm corner 45° right
MGI-P 7504394
Pine edging 27 x 145 x 1746 mm corner 45° left
MGE-P 7504390
Pine edging 27 x 145 x 1596 mm corner 45° right
MGE-G 7504392
Pine edging 27 x 145 x 1596 mm 45° left
MR
7504466
Pine edging 27 x 145 x 3193 mm, 45°
DM
7504467
Pine edging 27 x 145 x 3493 mm, 45°
R
7514016
Hung 2.06 ml hanging rails
C
7514048
Console edging 45 x 230 x 170 mm
ME
7514052
Pine ladder step 28 x 145 x 600mm
7514114
Sacrifice part 45 x 135 x 280 mm
7514149
Sandbag 25kg TEN 0.75
7514750
stainless steel ladder
Pump POOLMAX
Plumbing kit
S
Skimmer large
Wall protection felt
Ground protection felt
Filtration
Flexible pipe, 25 m
Sweeping attachment
PVC tube, 1 m
Delivery nozzle
Finishing profile iner rails
Stainless steel ladder mount
Profile 313,5 x 70 mm, anodized alu
Corner profile 453 x 70 mm, anaodized alu, 45°
NOTICE 350x650 - H140-2018/1.indd 9
- Warranty filled out correctly.
- Reference number of the faulty part.
Client :
Address :
City :
Tel :
Qty
Qty
Hardware kit
7514931
parcel
ASS
1
Code
Ref.
BREAKDOWN OF THE HARDWARE KIT
103
A1
7514516
Console + reinforcer bag
10
A2
7514606
Console + reinforcer bag
2
C3
7514616
Hung rails bag
2
DMP0
7514457
Edging screws bag
3
4
J1
7504411
Post fasteners bag
8
J3
7514936
Post fasteners bag
6
K4
7514937
Post fasteners bag
6
7514271
P1
Metal shoe fastener bag
7514273
6
N
7514275
Wooden ladder bag
12
6
M
7514276
Wooden cache planks fastener bag
4
4
8
MG
2
MGI-P
6
R
4
2
2
2
2
2
2
MGE-G
9
24
4
MSE
2
3
1
1
1
2
M
2
2
1
MR
1
1
PF
8
1
19
1
4
8
4
7504293
1
Qté
Qté
parcel
ASS
7504365
1
7514922
3
4
4
1
1
1
2x1
1
1
MGE-P
MGI-G
JD
R
MG
PS2
B-2
PS1
R-C1
R-C2
II / 18-I
Blue liner 75/100 350 x 650 cm - H140 cm
1
or
Beige 75/100 liner 350 x 650 - H140 cm
1
or
Grey 75/100 liner 350 x 650 - H140 cm
1
JA
JAR
S
DM
MSI
S
MR
MSS
B-1
PA
PJ
PL
ME
03.01.18 14:33
C