Troubleshooting:
Trouble
No sound
Noise in sound
If the actions from above-mentioned list do not help, please contact
support service at Canyon web-site:
question/
Important safety information
WARNING: Permanent hearing damage can occur if a headset is used
at high volumes for extended periods of time, so it is important to keep
the volume ata safe level overtime, your ears adapt to loud volume
levels, so a level that may not cause initial discomfort can still damage
your hearing. If you experience ringing in your ears after listening with
the headset, it means the volume is set too loud. The louder the volume
is set, the less time it takes to affect your hearing. So, please take care
to listen at moderate levels. Before placing a headset on your ears, turn
the volume down completely, then slowiy increase it to a comfortable
level. Turn down the volume if you can't hear people speaking near you.
Avoid turning up the volume to block out noisy surroundings
WARRANTY LIABILITIES
Warranty period starts from the date of purchase the goods from
the Seller, authorized by Canyon. Date of purchase is the date
indicated in your sales receipt or waybill. During warranty period, a
repair, replacement or refund of payment for goods are performed
Solution
1) Check all connections
2) Check sound settings on your tablet/telephone/
player
3) Check, if mute function is turned on
4) Check the quality of sound and source record
quality
5) Adjust sound level in the settings of your device
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