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Troubleshooting
NOTE: Refer to the service parts section in this manual
for a detailed drawing showing the location of the parts
listed below.
Problem
There are leaks from
the handle.
The aerator leaks or has
a reduced water flow.
There are leaks from
the hose underneath
the deck.
The hose does not
retract.
The water pressure is
irregular or low.
There is no hot or cold
water.
Possible Cause
□
The bonnet nut is loose.
□
The O-ring on the cartridge
is dirty or damaged.
□
The aerator is dirty or
mis-fitted.
□
The cartridge may be
clogged.
□
The connection between
the pull-down spray and
pull-down spray hose may
be loose.
□
The weight is not installed
in the correct position.
□
The pull-down spray hose
is obstructed.
□
The screen filter located
at the end of the supply
hose may be clogged with
debris.
□
The hot or cold water
supply lines may be
kinked or twisted.
Solution
□
Tighten the bonnet nut.
□
Clean or replace the O-ring.
□
Remove the aerator and check for debris.
□
Remove the cartridge and check for debris.
□
Ensure the aerator is properly installed.
□
Tighten the connection between the pull-down
spray and pull-down spray hose.
□
Reinstall or readjust the weight.
□
Check under the sink to ensure the pull-down
spray hose is not obstructed.
□
Turn off the water supply valves
□
Use wrenches to disconnect the supply lines
from supply valves
□
Clean screen filter by placing hose end in a
cup of water for a few seconds to remove any
possible debris. Stubborn debris can be removed
from screen with a small cleaning or toothbrush
Note: Do not attempt to disassemble or remove
the screen filter from supply hose
□
Connect the red supply line to the hot water
supply valve
□
Connect the blue supply line to the cold water
supply valve
□
Use wrenches to reconnect and tighten the
supply lines to the supply valves
□
Turn on the water supply valves
□
Turn on the faucet to verify if water flow has
improved. Repeat steps above if necessary.
□
Ensure hot and cold water supply lines are not
kinked or twisted. Reinstall the supply line if
necessary.
9
Please contact 1-855-HD-GLACIER for further assistance.
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