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This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. This
Class B digital apparatus complies with Canadian ICES-003
TROUBLESHOOTING GUIDE
Problem
Possible Cause
Light will not
Bulb is not fully
illuminate.
tightened in the
socket.
Plug is not fully
inserted into
outlet.
Bulb is inoperable.
DO NOT RETURN TO PLACE OF PURCHASE.
PLEASE CONTACT CUSTOMER SERVICE.
Should you have any questions or comments please contact us at:
WARRANTY:
This vanity mirror includes a one (1) year warranty, which covers manufacturer defects
and workmanship under normal use. In addition, the LED bulb carries a lifetime warranty. Warranty is
offered only to the original purchaser. Proof of purchase is required. A dated sales receipt constitutes
proof of purchase. This warranty is void if the mirror has been subject to abuse such as: being
dropped which could result in damage, etc.; immersion in or exposure to water; exposure to excessive
heat, outdoor usage, any use other than household use; disassembly, repair or alteration by anyone
other than an authorized service provider; use on improper voltage or current; or any use contrary
to the user instructions. To receive coverage under this warranty, contact customer service for
consultation and/or replacement. DO NOT attempt to repair any electrical or mechanical functions of
this product; doing so will void this warranty. IN NO EVENT SHALL BLACKSTONE INTERNATIONAL
LTD BE LIABLE FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES FOR BREACH OF
THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, WHATSOEVER.
4
FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS
Solution
Follow the steps below in the Bulb Installation
and Replacement Section to open the mirror case.
Hand-tighten the bulb by turning the base of the
bulb clockwise. Do not attempt to tighten the bulb
by gripping the spiral glass tubes as they may break.
Push the AC plug fully into the outlet.
Contact customer service at
customerservice@blackstoneltd.com or call
1-888-525-7969 to request a replacement bulb.
HAVE A PROBLEM?
customerservice@blackstoneltd.com
1-888-525-7969
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