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CONNECTED DEVICE WARRANTY
PlugLoad will repair or replace, at its option, any
devices which are damaged by a transient voltage
surge/spike or lightning strike (an "Occurrence") while
properly
connected
properly-wired AC power line with protective grounding
provided that the unit has been registered online for
warranty with PlugLoad.
ENSURE YOU HAVE REGISTERED YOUR APS
FOR WARRANTY BY COMPLETING AND
SUBMITTING YOUR WARRANTY REGISTRATION
FORM AT WWW.PLUGLOAD.COM/WARRANTY
This Connected Device Warranty is a limited warranty,
subject to the limitations and exclusions set forth
herein. PlugLoad will spend to repair or replace the
damaged connected equipment, at PlugLoad's option,
an amount equal to the fair market value of the
damaged equipment or the original purchase price of
the equipment, whichever is less, up to the maximum
amount of $10,000.
PlugLoad reserves the right to review the damaged
APS, the damaged devices, and the site where the
damage occurred prior to processing a connected
device warranty device claim. All costs of shipping the
APS and the damaged devices to PlugLoad for
inspection shall be borne solely by the purchaser.
PlugLoad reserves the right to negotiate the cost of
repairs. If PlugLoad determines, in its sole discretion,
that it is impractical to ship the damaged devices to
PlugLoad, PlugLoad may designate, in its sole
discretion, a repair facility to inspect and estimate the
cost to repair such devices. The cost, if any, of shipping
the devices to and from such repair facility shall be
borne solely by the purchaser.
Damaged APS and connected devices must remain
available for inspection until the claim is finalized. The
site or location of damage must remain unchanged and
available for inspection until inspected by PlugLoad or
agents of PlugLoad.
Whenever claims are settled, PlugLoad reserves the
right to be subrogated under any existing insurance
policies the claimant may have. All above warranties
are null and void if the following:
• The APS in use during the Occurrence was not
provided to PlugLoad for inspection upon
PlugLoad's request at the sole expense of the
purchaser.
• PlugLoad determines that the APS has not been
installed in accordance with the Installation
Requirements, or altered in any way.
• PlugLoad determines that the damage did not
result from the Occurrence, or that no Occurrence
in fact took place, or that the repair or replacement
of the damaged devices is covered under a
manufacturer's warranty.
Copyright © 2022 PlugLoad
R6/23 May 2022
through
the
APS
to
• PlugLoad determines that the connected devices
were not used under normal operating conditions
or in accordance with labels or instructions.
• The APS was not plugged directly into a grounded
a
outlet receptacle.
• The APS was "daisy-chained" together in serial
fashion with other power strips, UPS devices,
other surge protectors, or extension cords.
• A three-to-two-prong adapter was used.
• The APS was not used indoors.
This APS is not for use with aquariums or other
water-related products. Use only indoors and in dry
locations. The Connected Device Warranty only protects
against damage to properly-connected devices where
PlugLoad has determined, in its sole discretion, that the
damage resulted from an Occurrence and does not
protect against acts of God (other than lightning) such as
flood, earthquake, war, vandalism, theft, normal-use
wear and tear, erosion, depletion, obsolescence, abuse,
damage due to low voltage disturbances (i.e. brownouts
or sags), non-authorized program, or device modification
or alteration. This is the sole warranty of PlugLoad; there
are no other warranties, expressed or, except as
required by law, implied, including the implied warranty
or condition of quality, merchantability or fitness for a
particular purpose, and such implied warranties, if any,
are limited in duration to the term of this warranty. Some
states do not allow limitations on how long an implied
warranty lasts, so the above limitations may not apply to
you.
In no event shall PlugLoad be liable for incidental,
special, direct, indirect, consequential or multiple
damages such as, but not limited to, lost business or
profits arising out of the sale or use of any APS even if
advised of the possibility of such damages. This
warranty gives you specific legal rights, and you may
also have other rights, which may vary from state to
state. Some states do not allow the exclusion or
limitation of incidental or consequential damage, so the
above limitations may not apply to you.
This warranty is valid only for the original purchaser of
the APS. All damage claims against the APS must be
made within 30 days from the date of the Occurrence
and must be accompanied by a receipt for the damaged
devices or the warranty is void and the APS must be
registered with PlugLoad.
Warranty is valid in the USA and Canada.
MAKING A WARRANTY CLAIM
Go to www.plugload.com and submit our warranty claim
form online.
COPYRIGHT AND DISCLAIMER
© 2022 PlugLoad Pte Limited. PlugLoad
trademark of PlugLoad Pte Ltd. Any typographical,
clerical or other error or omission in this document or
other documents or information issued by PlugLoad
shall be subject to correction without any liability on the
part of PlugLoad without notice.
www.plugload.com
is a registered
®
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