AFTER-SALES SERVICE
Before calling for assistance or service, please check "Troubleshooting."
It may save you the cost of a service call. If you still need help, follow the
instructions below.
When calling, please know the purchase date and the complete model
and serial number of your appliance. This information will help us to better
respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only
factory specified parts. These factory specified parts will fit right and work
right because they are made with the same precision used to build every
new Whirlpool appliance.
To locate factory specified parts in your area, call us or your nearest
Whirlpool designated service center.
When contacting our Client After sales service, always specify:
•
a brief description of the fault;
•
the type and exact model of the appliance;
Type: XXX
Mod.: XXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXX
Made in X
XXXXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
01
XXXX XXX XXXXX
XX XXXX XXXXX
•
the serial number (number after the word SN on the rating plate
located under the appliance). The serial number is also indicated in the
documentation;
SERVICE
•
your full address;
•
your telephone number.
If any repairs are required, please contact an authorized after-sales service
(to guarantee that original spare parts will be used and repairs carried out
correctly).
In the case of flush-mounted installation, call the After Sales Service to
request assembly of screws kit 4801 211 00112.
In case of installation not over a built-in oven, you can call the After Sales
Service to buy the divider kit C00628720 (cooktop 60 and 65 cm) or
C00628721 (cooktop 77 cm).
If you prefer not to buy the divider kit please ensure that a separator is
installed according to the installation instructions.
EN
SN
000000000000
400011584085