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Troubleshooting
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Troubleshooting
Unable to boot
Unable to pair
Loud noise
Intermittent audio
Possible Reason
The battery power is
insufficient.
(Bluetooth Mode)
Smartphone hasn't yet
opened the Bluetooth
function or hasn't yet
set the Bluetooth in the
discoverable status.
(Bluetooth Mode) When
paired, the headphone is
too far from the Bluetooth
device.
The battery power is
insufficient.
The battery power is
insufficient.
(Bluetooth Mode) The
headphone is too far from
the Bluetooth device.
(Bluetooth Mode) There
are obstacles between
the headset and the
Bluetooth device.
Exclusion Method
Charge the headset in
time.
Start Bluetooth and set it
to discoverable mode.
Ensure that both devices
are within the one-meter
range and stay away
from the interference
sourceslike GPS/Wi-Fi.
Charge the battery in
time.
Charge the battery in
time.
Try moving the headset
closer to your device.
Make sure no obstacles
block the communication.
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