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Troubleshooting
NOTE: Refer to the service parts section in this manual
for a detailed drawing showing the location of the parts
listed below.
Problem
There are leaks from the
handle.
The aerator leaks or has a
reduced water flow.
There are leaks from
the hose underneath the
deck.
The hose does not retract.
There is no hot or cold
water.
The water pressure is
irregular or low.
Possible Cause
□
The bonnet nut is loose.
□
The O-ring on the cartridge is
dirty or damaged.
□
The aerator is dirty or mis-
fitted.
□
The cartridge may be clogged.
□
The connection between the
pull out spray and pull out spray
hose may be loose.
□
The weight is not installed in
the correct position.
□
The pull out spray hose is
obstructed.
□
The hot or cold water supply
lines may be kinked or twisted.
□
The screen filter located at the
end of the supply hose may be
clogged with debris.
Solution
□
Tighten the bonnet nut.
□
Clean or replace the O-ring.
□
Remove the aerator and check for debris.
□
Remove the cartridge and check for
debris.
□
Ensure the aerator is properly installed.
□
Tighten the connection between the pull
out spray and pull out spray hose.
□
Reinstall or readjust the weight.
□
Check under the sink to ensure the pull
out spray hose is not obstructed.
□
Ensure hot and cold water supply lines
are not kinked or twisted. Reinstall the
supply line if necessary.
□
Turn off the water supply valves
□
Use wrenches to disconnect the supply
lines from supply valves
□
Clean screen filter by placing hose end
in a cup of water for a few seconds to
remove any possible debris. Stubborn
debris can be removed from screen with
a small cleaning or toothbrush
Note: Do not attempt to disassemble
or remove the screen filter from supply
hose
□
Connect the red supply line to the hot
water supply valve
□
Connect the blue supply line to the cold
water supply valve
□
Use wrenches to reconnect and tighten
the supply lines to the supply valves
□
Turn on the water supply valves
□
Turn on the faucet to verify if water flow
has improved. Repeat steps above if
necessary.
9
Please contact 1-855-HD-GLACIER for further assistance.
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