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Symptoms
Water leaking
Appliance is not filling
properly.
Appliance will not
drain water.
Cycle time is longer
than usual.
Performance
Symptoms
Staining
Possible Cause & Solution
Drain hose has come out of drain or is not inserted far enough.
• Tie drain hose to supply hose or standpipe to prevent it from coming out
during drain. For smaller drain pipes, insert the drain hose into the pipe as
far as the drain hose flange. For larger drain pipes, insert the drain hose
into the pipe 2.5 - 5 cm past the flange.
A large item such as a pillow or blanket is above the top of the drum.
• Stop the appliance and check the item. Make sure the item does not crest
above the top edge of the drum.
Filter is clogged.
• Make sure the inlet filters on the fill valves are not clogged.
Supply hoses may be kinked.
• Check that supply hoses are not kinked or clogged.
Insufficient water supply.
• Make sure that both hot and cold water taps are turned on all the way.
Hot and cold supply hoses are reversed.
• Check supply hose connections.
Drain hose is kinked.
• Ensure that the drain hose is not kinked.
Drain is located higher than 1.2 m above the floor.
• Make sure that the drain hose is no higher than 1.2 m above the bottom of
the appliance.
The load is too small.
• Add more items to allow the appliance to balance the laundry.
Heavy items are mixed with lighter items.
• Always try to wash items of somewhat similar weight to allow the
appliance to evenly distribute the weight of the laundry for spinning.
The load is out of balance.
• Manually redistribute the laundry if laundry have become tangled.
Possible Cause & Solution
Bleach or softener dispensed too soon.
• Dispenser compartment is overfilled causing bleach or softener to
dispense immediately. ALWAYS measure bleach to prevent overfilling.
• Close the dispenser drawer gently.
TROUBLESHOOTING
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