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8.1 What to do if...
Problem
The appliance does not
operate.
The appliance is noisy.
The compressor operates
continually.
Door is misaligned or inter‐
feres with ventilation grill.
Door does not open easily. You attempted to re-open
The lamp does not work.
There is too much frost
and ice.
Possible cause
The appliance is switched
off.
The mains plug is not con‐
nected to the mains socket
correctly.
There is no voltage in the
mains socket.
The appliance is not sup‐
ported properly.
Temperature is set incor‐
rectly.
Many food products were
put in at the same time.
The room temperature is
too high.
Food products placed in
the appliance were too
warm.
The door is not closed cor‐
rectly.
The appliance is not level‐
led.
the door immediately after
closing.
The lamp is in stand-by
mode.
The lamp is defective.
The door is not closed cor‐
rectly.
The gasket is deformed or
dirty.
Food products are not
wrapped properly.
Temperature is set incor‐
rectly.
Solution
Switch on the appliance.
Connect the mains plug to
the mains socket correctly.
Connect a different electri‐
cal appliance to the mains
socket. Contact a qualified
electrician.
Check if the appliance
stands stable.
Refer to "Control Panel"
chapter.
Wait a few hours and then
check the temperature
again.
Refer to "Installation" chap‐
ter.
Allow food products to cool
to room temperature be‐
fore storing.
Refer to "Closing the door"
section.
Refer to installation instruc‐
tions.
Wait a few seconds be‐
tween closing and re-open‐
ing of the door.
Close and open the door.
Refer to "Replacing the
lamp" section.
Refer to "Closing the door"
section.
Refer to "Closing the door"
section.
Wrap the food products
better.
Refer to "Control Panel"
chapter.
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