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Support
Find contact information for Frameo's support team, and find technical device information.
The menu features a special QR code that is there for our support staff to scan. It contains
additional device details and information, enabling our support team to efficiently address your
specific concerns and provide accurate assistance. Simply take a photo of the QR code and share it
with our support staff.
About
Peer ID
This is a unique ID for your photo frame. When contacting our support, please provide this ID with
your message.
Frameo version
Shows what version of the Frameo software is currently installed on your frame.
Check for update
Check if an update is available for your frame.
Beta program
If checked the device will join the Beta program where it will receive updates more frequently and
before normal release devices.
Third party attributions
Open source libraries
Opens a list of open source libraries used in the app and their licenses
Share anonymous analytics data
Sharing anonymous analytics data helps us tremendously to improve the Frameo software. We
understand if you do not wish to share this data with us. Keep it checked if you wish to help us
improve Frameo. Set unchecked to deny the sharing of anonymous analytics data.
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