"The membrane closes when I breathe heavily" – Unintended closing can
occur while breathing heavily. To prevent this, use the locked mode position
for the device in foreseeable situations. Speaking is still possible using manual
occlusion. Unlock the device again to enable handsfree speech (Fig. 2).
"The membrane doesn't close" – First check that the device is set in speaking
mode. Inspect the speaking valve and membrane position. The membrane could
be stuck behind the hook. This may occur after being re-positioned wrongly
when coughed out. Gently position the membrane correctly between the hook
"The membrane pops out when I speak" – The membrane is too light for
you. Try using a stronger membrane.
"The membrane pops out when I cough" – This is normal. Remove the device
with the attached HME cassette from the adhesive. Put the membrane back in
try a stronger membrane.
"The speaking valve components came apart"
Replace the device.
"It is hard to breathe" – The HME cassette may be clogged by mucus. Change
to a new HME cassette and check again. If the problem persists, clean the device
according to section "Cleaning and disinfection". Inspect the device and make
sure it is undamaged. Replace if damaged.
"The clothes I use to cover my neck interfere with my breathing" – Assemble
the provided Arch to the speaking valve (Fig. 6).
"I hear a popping noise when I start to speak" – Try to initiate your speech in
a gentler, less abrupt manner. Try a stronger membrane that closes less abruptly.
"I hear air escaping when I start to speak" – Try to initiate your speech in
a more sudden way so that the membrane closes faster. Try a lighter membrane
that closes faster.
4. Additional information
4.1 Compatibility with MRI Examination
MR-Safe: This device does not contain any metallic elements and has no
4.2 Travel or international use
Provox FreeHands FlexiVoice and the HME are metal free and x-ray translucent.
When traveling to other countries, ensure that you have products with you.
Also ensure you clean the device in drinking water. Visit www.atosmedical.
replacement products.
4.3 User assistance information
For additional help or information, please see back cover of this Instructions
for Use for contact information.
4.4 Ordering information
See end of the Instructions for Use.
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