US
WARRANTY
The product is covered by a limited warranty from Jackery for the original purchaser that covers the
product from defects in workmanship and materials for 36 months from the date of purchase ( damages
from normal wear and tear, alteration, misuse, neglect, accident, service by anyone other than
authorized service center, or act of God are not included ).
During the warranty period and upon verification of defects, this product will be replaced when returned
with proper proof of purchase.
2 Years Extended Warranty: To activate the Warranty Extension, you must register your product online
or contact our customer service team at hello@jackery.com to extend the standard warranty runtime.
CONTACT US
For any inquiries or comments concerning our products, please send an email to
hello@jackery.com, and we will respond to you as soon as possible. If there is any
quality-related issue with the product, you may request a replacement or refund by
submitting a request form at www.jackery.com/support/.
CUSTOMER SERVICE
3-year limited warranty
Lifetime technical support
04
hello@jackery.com