TROUBLESHOOTING CHART
Troubleshooting Chart
Before calling for service, determine the symptoms and follow suggested solutions.
Ee
Snowy Video
Multiple Image
a
interference
El
Normal Video
No Video
No Video / No PIP
En
No Color
R
Normal Video
Black Box on Screen
R
Normal Audio
Normal Video
Intermittent Remote Control Operation
Normal Audio
Wrong Audio
Adjust Antenna Location and Connection
Adjust Antenna Location and Connection
Check Antenna Lead-in Wire
Move TV from Electrical Appliances, Lights, Vehicles,
and Medical Equipment
ncrease Volume
Check Mute
Check TV SPEAKERS on/off
Change Channel
Set TV or Cable Mode Properly
Check Antenna Cables
Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
Program the Remote Control Again
Check Second Video Source Operation
Adjust Color Settings
Change Channel
Check Audio Is Set To Stereo Or Mono, Not SAP
Change CC (Closed Captioning) from Text Mode
Replace Remote Control Batteries