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9. DEVICE MAINTENANCE
All cleaning and maintenance operations must be done with the device switched off. Occasionally clean the
visible parts with a soft cloth. Never interfere with the safety or electronic systems. Contact us or an
authorized specialist.
Some components are required to ensure the safety and proper operation of the device. Their replacement may
modify the performance of your device. Only original components should be used for maintenance or repair
operations. This maintenance may only be carried out by authorized specialists. If these instructions are not
followed, our liability will not be incurred. If you plan on moving the device, always do so with the reservoir
emptied.
Cleaning and maintenance: If you do not use your device for more than one week, it is very important
to empty it in order to prevent stagnant water. Be careful, stagnant water can create particles that clog
the level detectors and create water leaks!
Please watch the video "draining the device"
https://www.a-fireplace.com/3d-water-vapor-electric-fireplace-installation/
After using for a while, your device may produce less vapor, and as such, reduce the quality of the flames. You
should then clean or replace certain worn-out parts, such as the ultrasonic Mist Maker, the lifespan of which is
between 2,000 and 3,000 hours (depending on the quality of the water used).
To do so, follow this procedure:
1. Switch off your device and remove the top detachable plate.
2. Disconnect the input of the Mist Make and unscrew the drain cap of the Mist Make.
3. Replace the Mist Make or try to clean the white disk with white vinegar (a few drops on the disk for a few
minutes to dissolve lime scale).
4. Reassemble.
Clean the air filter on the Mist Make case ventilator. To do this, clean carefully with water, then let dry before
reassembly.
10. Warranty
Devices have a limited warranty of two years (from date of purchase).
This limited warranty applies only to the original purchaser of the product and is non-transferable.
Not covered by the warranty: The warranty does not apply to products that have been repaired (unless they
were repaired by the manufacturer or an authorized representative). The warranty does not apply to
replaceable parts such as the ultrasonic Mist Maker and remote-control.
This limited warranty does not apply to defects resulting from improper use, poor cleanliness of the water
used, abuse, accidents, negligence, improper installation, improper maintenance or handling.
For the warranty, defects must be reported to the manufacturer's technical service or its representative.
Please provide proof of purchase (receipt) and serial number.
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