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What to do if...
Warning! Before trouble shooting,
disconnect the power supply. Only a
qualified electrician of competent
person must carry out the trouble shooting
that is not in the manual.
Important! There are some sounds during
n o r m a l u s e ( c o m p r e s s o r, r e f r i g e r a n t
circulation)
Problem
Appliance does not
work.
Appliance cools too
much.
The food is too warm.
Interior lighting does
not work.
Heavy build-up of
frost, possibly also on
the door seal.
Unusual noises.
The compressor does
not start immediately
after changing the
temperature setting.
Water on the floor or
storage shelves.
Possible cause
Appliance is not switched on.
Mains plug is not plugged in or
is loose.
Fuse has blown or is defective.
Socket is defective.
Temperature is set too cold.
Temperature is not properly
adjusted.
Door was open for an
extended period.
A large quantity of warm food
was placed in the appliance
within the last 24 hours.
The appliance is near a heat
source.
Light bulb is defective.
Door seal is not air-tight
(possibly after reversing the
door).
Appliance is not level.
The appliance is touching the
wall or other objects.
A component, e.g. a pipe, on
the rear of the appliance is
touching another part of the
appliance or the wall.
This is normal, no error has
occurred.
Water drain hole is blocked.
Important!
Repairs to refrigerators/freezers may only
be performed by competent service
engineers. Improper repairs can give rise to
significant hazards for the user. If your
appliance needs repairing, please contact
your specialist dealer or your local Service
Force Center.
Solution
Switch on the appliance.
Insert mains plug.
Check fuse, replace if necessary.
Mains malfunctions are to be
corrected by an electrician.
Turn the temperature regulator to
a warmer setting temporarily.
Please look in the "initial Start Up"
section.
Open the door only as long as
necessary.
Turn the temperature regulation
to a colder setting temporarily.
Please look in the "installation
location" section.
Please look in the "changing the
Light Bulb "section.
Carefully warm the leaking
sections of the door seal with a
hair dryer(on a cool setting). At
the same time shape the warmed
door seal by hand such that it sits
correctly.
Readjust the feet.
Move the appliance slightly.
If necessary, carefully bend the
component out of the way.
The compressor starts after a
period of time.
See the "cleaning and care"
section.
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