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Before you call for service...Troubleshooting Tips
PERFORMANCE
Colored spots
Grayed or yellowed
clothes
Lint or residue on
clothes
Clothes too wet
Blinking Spin light or
Spin light on at end of
cycle
Pilling
Snags, holes, tears, rips
or excessive wear
Wrinkling
22
Possible Causes
Incorrect use of fabric
softener
Dye transfer
Detergent amount
Hard water
Water is not hot enough
Washer is overloaded
Dye transfer
Clothes are air or line dried
Incorrect sorting
Washing too long
Detergent not dissolving
Overloading
Incorrect use of fabric
softener
No spin selected
Incorrect cycle selected
Wash load out of balance
Out of balance condition
has been detected
Result of normal wear on
poly-cotton blends and fuzzy
fabrics
Pins, snaps, hooks, sharp
buttons, belt buckles,
zippers and sharp objects
left in pockets
Undiluted chlorine bleach
Chemicals like hair bleach
or dye, permanent wave
solution
Incorrect wash and dry
cycles
Improper sorting
Overloading
Repeated washing in water
that is too hot
What To Do
Check fabric softener package for instructions and follow directions for
using dispenser.
Make sure you have selected the Deep Rinse option.
Pretreat stain and rewash using Speed Wash cycle before drying.
Sort whites or lightly colored items from dark colors.
Be sure to follow detergent manufacturer's directions.
Use a water conditioner or install a water softener.
Make sure water heater is delivering water at 120°F–140°F (48°C–60°C).
Loosely load clothes no higher than the top row of holes in the washer
basket. For best results, load items around the outside of the basket.
Sort clothes by color. If fabric label states wash separately, unstable dyes
may be indicated.
If you do not dry your clothes with a clothes dryer, your clothes may retain
more lint.
Separate lint producers from lint collectors.
Wash small loads for a shorter time using Light Soil setting.
Rewash; next time:
Try a liquid detergent
Use warmer water temperature.
Loosely load clothes in the washer basket. For best results, load items
around the outside of the basket.
Check fabric softener package for instructions and follow directions for
using dispenser.
Make sure you have selected the Deep Rinse option.
Select a spin option.
Make sure the cycle selected matches the load you are washing. Some
fabrics will feel wetter when rinsed with cold water.
Redistribute load in washer and run through Drain & Spin cycle.
Allow cycle to continue and finish.
If load is wet at the end of the cycle, even out load and run a Drain &
Spin cycle.
While this is not caused by the washer, you can slow the pilling process by
washing garments inside out.
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
Turn knits (which snag easily) inside out.
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to come in contact
with undiluted bleach.
Rinse items that may have chemicals on them before washing.
Use Speed Wash cycle with Extra Rinse option.
Match Cycle selection to the type of fabric you are washing (especially for
easy care loads).
Avoid mixing heavy items (like jeans) with light items (like blouses).
Try a fabric softener.
Loosely load clothes in the washer basket.
Wash in warm or cold water.
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