General
Heated Glass Shelves are designed for maximum durability
and performance, with minimum maintenance.
WARNING
ELECTRIC SHOCK HAZARD:
• Turn OFF power, unplug power cord, and allow unit
to cool before performing any cleaning, setup, or
maintenance.
• DO NOT submerge or saturate with water. Unit is not
waterproof. Do not operate if unit has been submerged
or saturated with water.
• This unit is not "jet-proof" construction. Do not use
jet-clean spray to clean this unit.
• Do not clean unit when it is energized or hot.
This unit has no "user-serviceable" parts. If service
is required on this unit, contact an Authorized Hatco
Service Agent or contact the Hatco Service Department at
+1-414-671-6350.
NOTICE
Use only wipes, pads, and cleaners designed specifically
for cleaning ceramic glass surfaces. Using other wipes,
pads, or cleaners may damage ceramic glass surface.
Do not turn on unit until it has been cleaned thoroughly.
Ceramic glass surface must be clear of debris to prevent
burn-on.
Daily Cleaning
Consistent daily cleaning will keep cleanup easy as well as
protect and preserve the glass surface. Make sure to use only
wipes, pads, and cleaners designed specifically for cleaning
ceramic glass surfaces.
1. Before turning on the unit each day, clean the glass surface
using an appropriate cleaning wipe or a damp cloth.
2. At the end of each day:
a. Turn off the unit and allow to cool.
b. Wipe down all metal surfaces using a clean, damp, non-
abrasive cloth.
c. Clean the glass surface using an appropriate cleaning
wipe or damp cloth. If additional cleaning is necessary,
follow the "Cleaning Burned-On Residue" procedure in
this section.
d. Wipe dry with a clean, non-abrasive cloth.
Form No. HGSMCEM-0119
Cleaning Sugary/Sticky Spills
1. Turn off the unit and unplug power cord. CAUTION! BURN
HAZARD—Heated glass will be hot. Use caution when
touching this area.
2. While unit is still warm, wear an oven mitt and remove the
bulk of the spill using paper towel.
3. Allow the unit to cool.
4. Follow the "Cleaning Burned-On Residue" procedure in
this section to remove the remainder of the spill.
5. Do not use the unit again until the spill has been cleaned
completely.
Pitting or indentation in glass surface may occur from
sugary spills. If pitting or indentation occurs, glass surface
must be replaced. To prevent further damage and possible
injury from broken glass, stop using unit immediately and
contact an Authorized Hatco Service Agent.
Cleaning Burned-On Residue
To clean burned-on residue, the use of ceramic glass cleaner
may be necessary.
1. Turn off the unit, unplug power cord, and allow unit to cool.
2. Spread a few drops of ceramic glass cleaner onto the
residue area.
3. Using an appropriate cleaning wipe, rub the residue area
while applying pressure as needed.
4. If residue remains, repeat the steps above as needed.
5. After all residue has been removed, polish the entire glass
surface using the ceramic glass cleaner and paper towel.
Cleaning Metal Marks and Scratches
Metal marks and scratches from pans usually can be removed.
Be careful when placing pans onto the glass surface. To avoid
metal marks and scratches, do not slide pans across the glass
surface.
1. Turn off the unit, unplug power cord, and allow unit to cool.
2. Spread a few drops of ceramic glass cleaner onto the
marked area.
3. Using an appropriate cleaning wipe, rub the marked area
while applying pressure as needed.
4. If metal marks and scratches remain, repeat the steps
above as needed.
NOTE: Check the bottom of all pans for roughness that could
scratch the glass surface.
NOTE: Damage caused by sugary/sticky spills or rough pan
bottoms is not covered under warranty.
7
MAINTENANCE
CAUTION