36
SMART FUNCTIONS
SMART FUNCTIONS
LG ThinQ Application
The LG ThinQ application allows you to communicate with
the appliance using a smartphone.
Before Using LG ThinQ
1
Use a smartphone to check the strength of the wire-
less router (Wi-Fi network) near the appliance.
• If the distance between the appliance and the wire-
less router is too far, the signal strength becomes
weak. It may take a long time to register or installa-
tion may fail.
2
Turn off the Mobile data or Cellular Data on your
smartphone.
3
Connect your smartphone to the wireless router.
NOTE
• To verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi networks only.
To check your network frequency, contact your Internet
service provider or refer to your wireless router manual.
• LG ThinQ is not responsible for any network connection
problems or any faults, malfunctions, or errors caused
by network connection.
• The surrounding wireless environment can make the
wireless network service run slowly.
• If the appliance is having trouble connecting to the Wi-
Fi network, it may be too far from the router. Purchase
a Wi-Fi repeater (range extender) to improve the Wi-Fi
signal strength.
• The network connection may not work properly de-
pending on the Internet service provider.
• The Wi-Fi connection may not connect or may be inter-
rupted because of the home network environment.
• If the appliance cannot be registered due to problems
with the wireless signal transmission, unplug the appli-
ance and wait about a minute before trying again.
• If the firewall on your wireless router is enabled, disable
the firewall or add an exception to it.
• The wireless network name (SSID) should be a com-
bination of English letters and numbers. (Do not use
special characters.)
• Smartphone user interface (UI) may vary depending on
the mobile operating system (OS) and the manufac-
turer.
• If the security protocol of the router is set to WEP,
network setup may fail. Change the security protocol
(WPA2 is recommended), and register the product
again.
Installing the LG ThinQ
Application
Search for the LG ThinQ application from the Google
Play Store or Apple App Store on a smart phone. Follow
instructions to download and install the application.