Warranty Terms
Thank you for purchasing a Magene Smart GPS Bike Computer. Please read the following
terms carefully to ensure that the product is covered by a valid warranty.
Repair, Replacement, and Return:
This product has undergone strict quality inspection. According to the warranty card, if
there are any product quality issues caused by normal use within the warranty period, we
provide free warranty service within 7 days from the date of purchase (inclusive). If there
is any problem with the product itself, it can be unconditionally returned. The product
warranty period is 1 year from the activation time. For non-activated products, the
warranty period is based on the purchase date. If no purchase date is available, the
warranty period is based on the factory date.
Product warranty return requires the use of specified logistics transport; otherwise, the
user will bear the freight or transport losses.
The following situations are not covered by the warranty:
1. The warranty period has expired.
2. Any damage caused by improper use, maintenance, and storage.
3. Damage to the product caused by failure to use or install it in accordance with the
instructions.
4. Unauthorized repair, misuse, collision, negligence, abuse, fluid ingress, accidents,
alterations, or unspecified use of accessories other than this product.
5. The warranty has been altered without authorization.
6. The user cannot provide a valid warranty and invoice.
7. The product serial number or code stated on the warranty is inconsistent with that on
the product.
8. Failures and damages caused by other non-product design, manufacture, and quality
problems.
9. Damage caused by wear or dirt due to normal use, including human factors such as
scratches, exposure to chemical reagents or sharp objects, falling, or pressure.
10. Any damage caused by force majeure.
After-sales service period:
Our company provides lifetime after-sales service for our products. After the product
exceeds the warranty period, only the cost is charged when the product fails to be
repaired, and only the cost of labor and parts is charged when the product is repaired due
to man-made damage. In case of man-made damage, only the cost of labor and parts will
be charged.
The company reserves the right to modify and interpret the above contents.
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