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If you cannot reach the switch, you should get a reply similar to the
following:
Pinging 192.168.1.254 with 32 bytes of data:
Request timed out.
Possible Causes and Resolutions
The Switch is not Powering on
• Verify the power cord is plugged firmly into the switch and into the
power outlet.
• Verify that the power outlet is active.
• Verify that the computer is on.
• Replace the power adapter, before replacing the switch, if the situation
continues.
Bad Ethernet connection
• Check the LEDs for proper indications. See
• Check the connectors of the Ethernet cable to ensure that they are
firmly plugged into the switch and your computer.
• Use a different Ethernet cable or port.
Bad Console port connection
• Verify the console cable connectors are firmly plugged into the switch
and your computer.
• Verify the console port utility is configured with the correct parameters.
IP Addressing Issues
• The Cisco switches can also be accessed by the Cisco FindIT Network
Discovery Utility that automatically discovers all Cisco Small
Business devices in the same local network segment as your computer.
You can view device information including the current IP address,
download the latest firmware for the device, or launch the product
configuration utility to view and configure the settings. For more
information, see www.cisco.com/go/findit.
• Verify that you are using the correct IP address of the switch. Determine
the current IP address of the switch from the CLI through the console
port, Cisco FindIT, or from your network administrator. The System LED
provides an indication of where the switch received the IP address (See
Front Panel
• Make sure that no other device is using the same IP address as the
switch.
Cisco 350X Series Managed Switches
for details.)
Front Panel
for details.
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