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5. Extension of the warranty period to 10 years:
Scheppach offers an additional warranty extension
of 5 years on products of the gomag 20V series.
Thus, the warranty period for these products totals
10 years. Batteries / rechargeable batteries, battery
chargers and accessories are excluded from this.
You can claim this warranty extension by registering
your Scheppach product from this range at https://
garantie.scheppach.com no later than 30 days from
the date of purchase. After registering online suc-
cessfully, you will receive confirmation for the item-
related warranty extension.
6. In order to submit your warranty claim, please
contact our service centre.
Preferably, please use our form on our homep-
age: https://www.scheppach.com/de/service
Please do not send us any products without
first contacting and registering with our service
centre.
Contacting our service centre first is mandatory
to claim these warranty promises. Warranty
claims must be made before expiry of the warranty
period within 14 days of discovery of the defect. For
this purpose, the original purchase receipt and, if
necessary, confirmation of the item-related warranty
extension are required.
7. Processing time - We normally process complaint
consignments within 14 days of receipt at our ser-
vice centre. If, in exceptional cases, the processing
time mentioned is exceeded, you will be informed in
good time.
8. Wear parts are generally excluded from the war-
ranty! - Wear parts are: a) supplied, attached and/
or installed batteries / rechargeable batteries as well
as b) all model-dependent wear parts (i.e. belts,
saw blades, tool attachments, grinding discs, filters,
carbon brushes etc., see operating manual). The
warranty does not cover batteries or rechargeable
batteries that are deeply discharged or those with
damaged housing or battery terminals.
9. Cost estimate - Products that are not covered or
no longer covered by the warranty will be repaired
at extra cost. Upon request to our service centre,
you can send in the defective products for a cost
estimate and, if necessary, give the service centre
approval for the repair in writing (by post, e-mail).
No further processing will take place without ap-
proval for the repair.
10. Claims other than those mentioned above cannot
be asserted.
The warranty conditions only apply in the current ver-
sion at the time of the complaint and, if necessary, can
be found on our homepage (www.scheppach.com).
In case of translations, the German version is decisive.
Scheppach GmbH · Günzburger Str. 69 · 89335 Ichen-
hausen (Germany)
Tel:
+800
vice.GB@scheppach.com
www.scheppach.com
We reserve the right to make changes to the warranty
conditions at any time without prior notice.
17 EU Declaration of Conformity
Translation of the original Declaration of
Conformity
Manufacturer:
Scheppach GmbH
Günzburger Straße 69
D-89335 Ichenhausen
We declare under our sole responsibility that the prod-
uct described here complies with the applicable direc-
tives and standards.
Brand:
Art. designation:
Item No.
EU directives:
2014/30/EU,
2011/65/EU*
* The object of the declaration described above fulfils
the regulations of the directive 2011/65/EU of the Euro-
pean Parliament and Council from 8th June 2011, on
the restriction of the use of certain hazardous substanc-
es in electrical and electronic equipment.
Applied standards:
EN 62841-1:2015/A11:2022,
EN 62841-4-2:2019,
EN IEC 55014-1:2021,
EN IEC 55014-2:2021
Documentation authorised representative:
Stefan Hartinger
Günzburger Str. 69
D-89335 Ichenhausen
Ichenhausen, 07.12.2023
Simon Schunk
Division Manager Product Center
Andreas Pecher
Head of Project Management
www.scheppach.com
4002
4002
·
E-Mail:
·
Internet:
gomag
CORDLESS HEDGE TRIMMER
GO-HES720BL
39106029982
2006/42/EC,
2000/14/EC_2005/88/EC,
customerser-
https://
GB | 31
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