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Idiomas disponibles
Idiomas disponibles
TROUBLESHOOTING
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Fan does not operate when
Fan does not operate when
or when + or – button is
pressed
noise
Fan fails to circulate air or
moves air slower than normal
and/or fan is making loud or
The hood controls are not
operating correctly
IAQ sensor not working
IAQ sensor changing when
not cooking
49-7000239 Rev. 1
Possible Causes
A fuse may be blown or a circuit
breaker tripped.
The motor is probably overheating
harmful to the motor.
The blower connector is loose or not
plugged into its mating connector.
Wrong size duct used in installation.
Obstructions in duct work.
Damper blade on wall or roof cap
may not be open.
air is required for exhausting
appliances to operate to rating.
Control logic confused.
Unit is not connected to cloud or
calibrating.
Other sources of VOC and PM in
kitchen (i.e. candles, wine).
What To Do
Replace fuse or reset circuit breaker.
and on cycling continues, call for service.
Visit GEAppliances.com for available
makeup air solutions.
Disconnect power to the unit. Lift the
lower duct cover and look at the blower
connector plug. If the blower connector
plug is loose, plug it in securely. See the
Installation Instructions for the plug location
and how to plug in the connector.
This hood requires 8" ducting and a
maximum duct length of 150 equivalent
feet to perform optimally. Using smaller
duct pipe or longer equivalent lengths of
duct pipe will cause improper venting.
GEAppliances service technicians cannot
correct this issue if installed improperly.
Make sure nothing is blocking the vent.
Make sure your wall or roof cap has a
blade or door.
Make sure damper swings freely. Damper
when this happens. Adjust to original
position.
Cleaning.
Check with local building codes, which
may require or strongly advise the use of
makeup air.
Disconnect power to the hood by resetting
the circuit breaker. Wait 30 seconds to
allow controls to reset.
Commission unit to router using app.
Turn fan on if undesired smell in kitchen
otherwise no action required.
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