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MAINTENANCE
Trouble Shooting
The start of the appliance does not work or it stops during operation. First
try to find a solution to the problem, If not, contact the service centre.
Description
Washing machine
cannot start up
Door can't be
opened
Water leakage
Detergent
residues in the
box
Indicator or
display does not
light
Abnormal noise
LED display models:
Description
Note!
• After the check, activate the appliance. If the problem occurs or the
display shows other alarm codes again, contact the service.
Reason
Door is not closed properly
Washer's safety
protection design is
working
The connection between
inlet pipe or outlet hose is
not tight
Detergent is dampened or
agglomerated
Disconnect the power PC
board or harness has
connection problem
Reason
Door is not closed properly
Water injecting
problem while
washing
Overtime water draining
Water overflow
Others
Solution
Restart after the door is closed
Check if the clothes is stuck
Disconnect the power,
restart the product
Check and fasten water pipes
Clean up outlet hose
Clean and wipe the
detergent box
Check if the power is shut
down and the power plug is
connected correctly
Check if the fixing (bolts)
have been removed
Check it's installed on a
solid and level floor
Solution
Restart after the door is closed
Check if the clothes is stuck
Check if the water pressure is
too low
Straighten the water pipe
Check if the inlet valve filter is
blocked
Check if the drain hose is blocked
Restart the washer
Please try again first, call up
service line if there are still
troubles
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