SMART FUNCTIONS
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SMART FUNCTIONS
LG ThinQ Application
Things to check before using LG
ThinQ
For appliances with the
1
Check the distance between the appliance and
the wireless router (Wi-Fi network).
If the distance between the appliance and the
wireless router is too far, the signal strength
becomes weak. It may take a long time to
register or installation may fail.
2
Turn off the Mobile data or Cellular Data on
your smartphone.
3
Connect your smartphone to the wireless router.
NOTE
To verify the Wi-Fi connection, check that Wi-Fi
icon on the control panel is lit.
only. To check your network frequency, contact your
Internet service provider or refer to your wireless
router manual.
LG ThinQ is not responsible for any network
connection problems or any faults, malfunctions, or
errors caused by network connection.
If the appliance is having trouble connecting to the
Wi-Fi network, it may be too far from the router.
Purchase a Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
The Wi-Fi connection may not connect or may
be interrupted because of the home network
environment.
The network connection may not work properly
depending on the Internet service provider.
The surrounding wireless environment can make
the wireless network service run slowly.
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The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
If the security protocol of the router is set to
WEP, you may fail to set up the network. Please
change it to other security protocols (WPA2 is
recommended) and register the product again.
Installing LG ThinQ
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone. Follow instructions to download and install the
application.
Wi-Fi Function
For appliances with the
Communicate with the appliance from a smart phone
using the convenient smart features.
Smart Diagnosis™
If you use the Smart Diagnosis function, you will be
provided with the useful information such as a correct
way of using the appliance based on the pattern of
use.
Settings
Allows you to set various options on the appliance
and in the application.
NOTE
If you change your wireless router, Internet service
provider, or password, delete the registered
appliance from the LG ThinQ application and
register it again.
The application is subject to change for appliance
improvement purposes without notice to users.
Functions may vary by model.
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