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Problem
Steam and water
leak around Decalc
door, steam trigger
and gripping area.
Steam gets weaker
over time
Steam leaves stains
on the garment or
impurities come out
of the steamer head
The Decalc hole is
blocked by scales.
50
Possible cause
The water level in the water
tank is too low.
Decalc inlet stopper is not
inserted properly.
Water tank filling door is not
closed properly
Scales/calc are formed
inside the appliance.
Scales/calc are formed
inside the appliance.
Apart from tap water, you
have filled other liquids
/ additives or descaling
agents into the water tank.
The water you use is very
hard and/or you have not
performed Decalc function
frequently. A large amount of
scales are formed inside the
appliance.
Solution
Unplug the appliance and
refill the water tank.
Open the Decalc door and
push in the Decalc inlet
stopper. Close the Decalc
door.
If this persists, please
stop using the appliance.
Contact an authorized
Philips service centre.
Press down the filling door.
Perform Decalc function
(refer to
section).
Perform Decalc function
(refer to
section).
Appliance is designed
to be used with tap
water. In area with hard
water, it is recommended
to use distilled or
demineralization water
(50% demineralization/
distilled water mixed with
water could be used as
well).
Use a tool to loosen the
scales. Perform Decalc
function once a month or
more frequently (refer to
section).
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