Symptom
Fault code is shown as 14 and
alarm is continuously sounding.
Fault code is shown as 01, 02, 03,
04, 11, 12, 13 and 41 on LCD
display and alarm is continuously
sounding.
Battery backup time is shorter
than nominal value
INFOSEC UPS SYSTEM – 15 rue du Moulin – 44880 Sautron – France – www.infosec-ups.com
Hot Line Tel: +33 (0)2 40 76 15 82 – fax: +33(0)2 40 94 29 51 – hotline@infosec.fr – 04 17 AA 59 205 87
Possible cause
The UPS shut down
automatically because
short circuit occurs on the
UPS output.
A UPS internal fault has
occurred. There are two
possible results:
1. The load is still supplied,
but directly from AC power
via bypass.
2. The load is no longer
supplied by power.
Batteries are not fully
charged
Batteries defect
Remedy
Check output wiring and if
connected devices are in
short circuit status.
Contact your dealer
Charge the batteries for at
least 5 hours and then
check capacity. If the
problem still persists,
consult your dealer.
Contact your dealer to
replace the battery.
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