Failure - cause - solution
Failure / Fault
No water running?
Water running constantly?
Water flow too low?
Water temperature cannot be
adjusted?
Dripping tap?
Minimum flow rate too high?
Either completely hot or
completely cold water cannot
be obtained?
notE:
The device must be turned off by disconnecting the power supply unit and removing the batteries.
Possible cause
- Filter valves closed
- Filter valves clogged
- Hoses twisted/kinked
- Power supplier / socket
faulty
- Power supply faulty
- Connecting cable/connector
between the knob and con-
trol unit faulty/damaged
- Control knob faulty/blocked
- Electronic device faulty
- Electronic device faulty
- Supply pressure too low
- Filter valves not open
enough
- Filter valves clogged
- Water supply failure or tem-
perature difference between
hot and cold water supply
line too low
- Dirty filter taps
- Control unit fault
- Electronic device faulty
- Control unit reset error
25
remedy
- Open filter valves
- Clean filters
- Connect hoses correctly
- Check power supplier and
socket
- Replace power supply
- Check connection and if
problem persists, contact
customer service
- Check control knob
- Contact customer service
- Turn the tap off and on. If
problem persists, contact
customer service
- Check supply line
- Open filter valves further
- Clean filters
- Check water supply
- Clean filters
- Contact customer service
- Turn the tap OFF and ON
again. If problem persists,
contact customer service
- Turn control unit off, wait 5
seconds and turn back on. If
the problem persists, contact
customer service
EnglIsh