Accu-Chek Aviva Manual Del Usuario página 27

Troubleshooting Checks
6. Did you follow all of the testing
instructions?
7. Did you choose the correct control solution
level, either 1 or 2, when you ran the test?
8. Does the code number on the meter
display match the code number on the test
strip container?
9. If you are still unsure of the problem ...
Action
Read Chapter 2, "Control Testing" and test
again. If you still have problems, call the
ACCU-CHEK Customer Care Service Center
at 1-800-858-8072.
If you chose the wrong control solution level,
you can still compare the control result to the
range printed on the test strip container.
If they don't match, insert the correct code
key in the meter and test again.
Repeat the control test with a new test
strip. If you still have problems, call the
ACCU-CHEK Customer Care Service Center
at 1-800-858-8072.
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