Trouble shooting
Problem
The steam
• There is a connection problem.
generator does
not come on.
• The main power button is not switched
on.
The iron does not
• The main power button is not switched
heat up.
on.
• The temperature control knob is set to
the «min» position.
The iron begins
• During first use: Certain components on
to smoke when
the appliance have been lightly greased
switched on.
at the factory and may produce a little
smoke when initially heated.
• During later use: the soleplate may be
soiled.
Water flows
• The steam function is being used before
through the holes
it has reached temperature.
on the sole plate.
• The water is condensing inside the pipes
because steam is being used for the
first time or has not been used for a long
time.
Dirt comes out
• There is a buildup of scale or minerals
through the sole
in the steam tank.
plate.
• Chemical products or additives have
been used.
The iron does
• The boiler is not switched on or the
not produce any
water tank is empty.
steam.
• The water tank is not fitted onto the
housing correctly.
• The steam regulator is set to the
minimum position.
The ironed
• The selected temperature is too high
garment turns
and has damaged the garment.
dark and/or sticks
to the soleplate.
The soleplate turns
• This is a regular consequence of usage.
brown.
The appliance
• Water is being pumped into the steam
makes a pumping
tank.
sound.
• The sound will not stop.
Possible causes
Solution
• Check the mains cable, the plug and
the socket.
• Set the main power (6) button to the
«I» position.
• Set the main power (6) button to the
«I» position.
• Set the temperature control knob
(10) to the desired position.
• This is completely normal and will
stop after a short while.
• Clean the soleplate according to the
cleaning instructions in this manual.
• Reduce the steam flow when ironing
at low temperatures (Variable steam
control (4)).
• Point the iron away from the ironing
area and press the steam release
button (11) until steam is produced.
• Use tap water mixed 50% with
distilled or demineralised water. If the
tap water in your district is very hard,
mix tap water with distilled water 1:2.
• Clean the sole plate with a damp cloth.
• Never add products to the boiler
water.
• Set the main power (6) button to the
«I» position and/or fill the water tank.
• Fit the water tank back onto the
housing correctly (you will hear a
click).
• Increase the steam flow by turning
the steam control (4).
• Select a suitable temperature for the
material being and clean the sole
plate with a damp cloth.
• Clean the soleplate regularly with a
damp cloth.
• This is normal.
• If the sound will not stop, do not use
the steam generator and contact an
authorised technical service centre.
en
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