DIVAtech C 24 D
4.4 Troubleshooting
Diagnostics
The boiler is equipped with an advanced self-diagnosis system. In case of a boiler fault,
the display will flash together with the fault symbol (detail 11 - fig. 1) indicating the fault
code.
There are faults that cause permanent shutdown (marked with the letter "A"): to restore
operation, press the RESET button (detail 6 - fig. 1) for 1 second or RESET on the op-
tional remote timer control if installed; if the boiler fails to start, it is necessary to eliminate
the fault.
Faults marked with the letter "F" cause temporary shutdowns that are automatically reset
as soon as the value returns within the boiler's normal working range.
List of faults
Table. 2
Fault
Fault
Possible cause
code
No gas
Ignition/detection electrode fault
A01
No burner ignition
Faulty gas valve
Gas valve wiring disconnected
Ignition power too low
Electrode fault
Flame present signal with
A02
burner off
Card fault
Heating sensor damaged
Overtemperature protec-
A03
tion activation
No water circulation in the system Check the circulating pump
Air in the system
Fume thermostat contact open
Fume thermostat activated
(after activation of the fume
Wiring disconnected
F04
thermostat, boiler operation
Flue obstructed or not correctly
is prevented for 20 minutes)
sized
F05
Card parameter fault
Wrong card parameter setting
Low pressure in the gas system
No flame after the ignition
A06
phase
Burner minimum pressure setting Check the pressures
F07
Card parameter fault
Wrong card parameter setting
Wiring disconnected
A09
Gas valve fault
Faulty gas valve
Sensor damaged
F10
Delivery sensor 1 fault
Wiring shorted
Wiring disconnected
Sensor damaged
F11
DHW sensor fault
Wiring shorted
Wiring disconnected
Sensor damaged
F14
Delivery sensor 2 fault
Wiring shorted
Wiring disconnected
Wiring disconnected
A16
Gas valve fault
Faulty gas valve
F20
Card parameter fault
Wrong card parameter setting
A21
Card parameter fault
Wrong card parameter setting
A23
Card parameter fault
Wrong card parameter setting
A24
Card parameter fault
Wrong card parameter setting
F34
Supply voltage under 180V. Electric mains trouble
F35
Faulty mains frequency
Electric mains trouble
Pressure too low
Incorrect system water
F37
Water pressure switch damaged
pressure
or not connected
Probe damaged or wiring shorted
F39
External probe fault
Probe disconnected after activat-
ing the sliding temperature
Delivery sensor or DHW sensor
A41
Sensor positioning
detached from the pipe
F42
Heating sensor fault
Sensor damaged
5. TECHNICAL DATA AND CHARACTERISTICS
Table. 3 - Legenda pictures cap. 5
7 Gas inlet
8 Domestic hot water outlet
Cure
9 Cold water inlet
Check the regular gas flow to the
10 System delivery
boiler and that the air has been elimi-
11 System return
nated from the pipes
Check the wiring of the electrode and
14 Safety valve
that it is correctly positioned and free
19 Combustion chamber
of any deposits
22 Burner
Check the gas valve and replace it if
27 Copper exchanger for heating and hot water
necessary
32 Heating circulating pump
Check the wiring
36 Automatic air vent
Adjust the ignition power
37 Cold water inlet filter
Check the ionisation electrode wiring
38 Flowswitch
Check the card
39 Water flow limiter
Check the correct positioning and
operation of the heating sensor
42 DHW temperature sensor
5.1 General view and main components
Vent the system
Check the thermostat
Check the wiring
Check the flue
Check the card parameter and modify
it if necessary
Check the gas pressure
Check the card parameter and modify
it if necessary
Check the wiring
Check the gas valve and replace it if
necessary
Check the wiring or replace the sen-
sor
Check the wiring or replace the sen-
sor
Check the wiring or replace the sen-
sor
Check the wiring
Check the gas valve and replace it if
necessary
Check the card parameter and modify
it if necessary
Check the card parameter and modify
it if necessary
Check the card parameter and modify
it if necessary
Check the card parameter and modify
it if necessary
Check the electrical system
Check the electrical system
Fill the system
Check the sensor
Check the wiring or replace the sen-
sor
Reconnect the external sensor or dis-
able the sliding temperature
Check the correct positioning and
operation of the sensors
Replace the sensor
cod. 3540Z441 -
/2011 (Rev. 00)
Fault
Fault
Possible cause
code
No system H
F43
Exchanger protection trips.
Air in the system
Modulating Operator wiring dis-
connected
F50
Gas valve fault
Faulty gas valve
A51
Poor combustion fault
Inlet/exhaust flue obstruction
126
78
278
81
22
194
95
290
10
42
8
44
fig. 13 - General view
Cure
O circulation
Check the circulating pump
2
Vent the system
Check the wiring
Check the gas valve and replace it if
necessary
Check the flue
44 Gas valve
56 Expansion tank
72 Room thermostat (not supplied)
74 System filling cock
78 Anti-backflow device
81 Ignition and detection electrode
95 Diverter valve
114 Water pressure switch
126 Fume thermostat
138 External probe (not supplied)
139 Room unit (not supplied)
194 DHW exchanger
241 Automatic bypass
278 Double sensor (Safety + Heating)
290 Antiwind grille (optional)
7
39
9
38
74
11
32
37
EN
56
27
19
14
36
114
29