English
7. Clearing faults
Attention! Electrocution!
▶ Before clearing faults, remove the mains plug.
Faults
Pump does not start
Pump turns off
Pump does not pump
Pump not pumping
sufficiently
For other faults, please contact EHEIM Service.
Possible cause
No mains voltage
The pump is provided with an
electronic device for rotation
control and this is also able to
evaluate the functioning condi-
tions. If there is a lack of water
or the pump is blocked, the
pump recognises the problem
and stops. After 10 attempts
to start again, in the space of
1 minute, the pump turns off
completely.
Mains plug is not inserted
Impeller is blocked
Lack of water
Thermal cut-out has activated
Filter basket is dirty
Remedy
▶ Check the mains
voltage
▶ Check the supply line
1. Remove the mains plug.
2. Remove the cause of the
problem.
3. Reconnect the mains plug.
▶ Insert the mains plug in the
mains socket
▶ Clean the pump
▶ Refill water
1. Remove the mains plug and let
the pump cool down.
2. Insert the mains plug again
after approx. one hour.
▶ Clean the filter basket
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