Before calling for assistance or service, please check
"Troubleshooting." It may save you the cost of a service call. If you
still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new IKEA
To locate factory specified parts in your area, call us or your
nearest designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center
toll free: 1-866-664-2449.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Installation information.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors, and service
companies. Whirlpool designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
IKEA Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
ASSISTANCE OR SERVICE
®
appliance.
In Canada
Call the Whirlpool Canada LP Customer eXperience Centre toll
free: 1-866-664-2449.
Our consultants provide assistance with:
Features and specifications on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Referrals to local dealers, repair parts distributors, and service
companies. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Customer eXperience Centre
Whirlpool Canada LP
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Replacement Parts
Turntable
Part Number W10337131
Turntable Support and Rollers
Part Number W10435114
Turntable Hub
Part Number W10337248
Grease Filter
Part Number W10208631
Cleaning Supplies
affresh
®
Kitchen Appliance
Cleaner
Part Number W10355010
affresh
®
Stainless Steel Cleaner
Part Number W10355016
Charcoal Filter
Part Number 8206230
Cooktop Light Bulb
Part Number 8206232
Microwave Oven Light Bulb
Part Number 4393681
affresh
®
Stainless Steel Wipes
Part Number W10355049
Heavy Duty Degreaser
Part Number 31552A
15