•
Has a large amount of food just been added to the
refrigerator
or freezer?. Adding a large amount of food
warms the refrigerator. It can take several hours for the
refrigerator to return to the normal temperature.
•
Are the controls set correctly for the surrounding
conditions? See "Using the Controls."
•
Is the refrigerator
not cooling? For models with digital
controls, turn the unit OFF then ON again to reset. See "Using
the Controls." If this does not correct the problem, call for
service.
There is interior moisture buildup
•
Are the air vents blocked in the refrigerator?.
Remove any
objects from in front of the air vents. See "Ensuring Proper Air
Circulation" for the location of air vents.
•
Are the doors opened often? Avoid humidity buildup by
getting all items out at one time, keeping food organized, and
closing the door as soon as possible.
•
Is the room humid? It is normal for moisture to build up
inside the refrigerator when the room air is humid.
•
Is the food packaged correctly? Check that all food is
securely wrapped. Wipe off damp food containers before
placing in the refrigerator.
•
Are the controls set correctly for the surrounding
conditions? See "Using the Controls."
•
Was a self-defrost
cycle completed? It is normal for
droplets to form after the refrigerator self-defrosts.
The doors will not close completely
•
Are food packages
blocking the door open? Rearrange
containers so that they fit more tightly and take up less
space.
•
Is the ice storage bin out of position? For models with an
interior ice storage bin, push the ice storage bin in all the way.
If the ice storage bin does not go in all the way, it may not be
put in straight. Pull it out and try again. For models with an ice
storage bin located on the freezer door, the bin should sit
level To remove the bin, press the release button on the right
side of the bin and lift straight up. Replace the bin in the door
making sure it is properly aligned and snapped securely into
place. See "Ice Maker and Storage Bin."
•
Are the pans, shelves, bins, or baskets out of position?
Put the crisper cover and all pans, shelves, bins, and baskets
back into their correct positions. See the "Convertible
Vegetable/Meat
Drawer, Crisper and Covers" section for
more information.
•
Are the gaskets sticking?
Clean gaskets according to the
directions in the "Cleaning" section.
•
Does the refrigerator wobble or seem unstable? Level the
refrigerator. See "Door Closing" or "Leveling Your
Refrigerator" section.
•
Were the doors removed during product installation and
not properly replaced? Remove and replace the doors
according to the instructions in the "Door Removal" section,
or call a qualified service technician.
The doors are difficult to open
•
Are the gaskets dirty or sticky? Clean gaskets according to
the directions in the "Cleaning" section.
PROTECTION
AGREEMENTS
Master Protection
Agreements
Congratulations
on making a smart purchase. Your new
Kenmore®appliance
is designed and manufactured
for years of
dependable operation.
But like all products, it may require
preventive maintenance or repair from time to time. That's when
having a Master Protection Agreement can save you money and
aggravation.
Purchase a Master Protection Agreement now and protect
yourself from unexpected hassle and expense.
The Master Protection Agreement also helps extend the life of
your new appliance. Here's what's included in the Agreement:
v" Expert service by our 12,000 professional repair specialists
v" Unlimited service and no charge for parts and labor on all
covered repairs
v" "No-lemon"
guarantee - replacement of your covered
product if four or more product failures occur within twelve
months
v" Product replacement
if your covered product can't be fixed
v" Annual Preventive Maintenance
Check at your request - no
extra charge
v" Fast help by phone - phone support from a Sears technician
on products requiring in-home repair, plus convenient repair
scheduling
v" Power surge protection against electrical damage due to
power fluctuations
v" Rental reimbursement
if repair of your covered product takes
longer than promised
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment
online.
Sears has over 12,000 professional repair specialists, who have
access to over 4.5 million quality parts and accessories.
That's
the kind of professionalism
you can count on to help prolong the
life of your new purchase for years to come. Purchase your
Master Protection Agreement today!
Some limitations
and exclusions
apply. For prices
and
information,
call 1-800-827-6655.
Sears Installation
Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. call 1-800-4-MY-HOME
®.
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