CONDITIONS FOR SERVICE UNDER GUARANTEE
1.
EUROMEDICS guarantees the absence of faults and mechanical defects
and the completeness of the product when it is sold.
2.
Repairs can be done only at Service Centres authorized by EUROMEDICS
or by the Authorized Distributor in the country where you have purchased
the appliance.
3.
The duration of the period of guarantee on the materials and on
manufacturing and operating defects is 2 years with effect from the
date of sale, subject to all the conditions for the Purchaser shown in the
Instructions for use. The obligations of guarantee do not cover expendable
materials: electrode cups, elastic bands, power supply cables etc.
4.
Complaints relative to the product must be presented directly to the
authorized service centre. The service centre, on the basis of an agreement
with the Vendor, is competent to establish the cause and nature of the
fault. The product will be replaced only if it cannot be repaired.
5.
The owner will provide to deliver the product to the after-sales service
center, as per the delivery instructions that can be requested by e-mail:
info@euromedics.de.
6.
The time necessary for the repair under guarantee will be subject to the
degree of seriousness of the fault.
7.
The responsibility of EUROMEDICS under these conditions of guarantee
will be limited to the amount paid by the Purchaser for the product in
question.
The guarantee on the product will not be applied in the following cases
•
certificate of guarantee filled in incorrectly or falsified; serial number (if
applicable for the specific product) damaged or removed;
•
absence of commercial and financial documents (cash receipt, delivery
note) proving the purchase;
•
opening or repair of the product by the Purchaser or by an unauthorized
Service Centre;
•
defects following failure by the Purchaser to observe the rules for use,
storage and transport of the product shown in the relative technical
and regulations documentation, in which case the regulations of the
aforementioned documentation which have been infringed must be
specified;