Warranty Handling - Topcom Butler 2511C Deluxe Manual De Uso

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6. GUARANTEE
6.1. WARRANTY PERIOD
The Topcom units have a 24-month warranty period. The warranty period starts on
the day the new unit is purchased. The warranty on batteries is limited to 6
months after purchase. Consumables or defects causing a negligible effect on
operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original purchase receipt, on
which the date of purchase and the unit-model are indicated.

6.2. WARRANTY HANDLING

A faulty unit needs to be returned to a Topcom service centre including a valid
purchase note.
If the unit develops a fault during the warranty period, Topcom or its officially
appointed service centre will repair any defects caused by material or
manufacturing faults free of charge.
Topcom will at its discretion fulfil its warranty obligations by either repairing or
exchanging the faulty units or parts of the faulty units. In case of replacement,
colour and model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The
warranty period is not extended if the unit is exchanged or repaired by Topcom or
its appointed service centres.
6.3. WARRANTY EXCLUSIONS
Damage or defects caused by incorrect treatment or operation and damage
resulting from use of non-original parts or accessories not recommended by
Topcom are not covered by the warranty.
Topcom cordless phones are designed to work with rechargeable batteries only.
The damage caused by the use of non-rechargeable batteries is not covered under
warranty.
The warranty does not cover damage caused by outside factors, such as lightning,
water and fire, nor any damage caused during transportation.
No warranty can be claimed if the serial number on the units has been changed,
removed or rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or
modified by the buyer or by unqualified, non-officially appointed Topcom service
centres.
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Topcom Butler 2511C DELUXE

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