Before You Call
CONCERN
Vibrating or
raffling noise.
POTENTIAL CAUSE
COMMON
SOLUTION
• Appliance is not level. It
rocks on the floor when
it is moved slightly.
• Floor is uneven or
weak. Appliance
rocks
on floor when it is
moved slightly.
• Appliance
is touching
the wall.
WATER/MOISTURE/FROST
INSIDE APPLIANCE
Moisture forms on
inside walls.
• Weather
is hot and
humid, which increases
internal rate of frost
build-up.
• Door may not be
seating properly.
• Door is kept open too
long, or is opened
too frequently.
• Level the unit. Refer to "Leveling" in the First
Steps Section.
* Ensure floor can adequately support appliance.
Level the appliance by putting wood or metal
shims under part of the appliance.
* Re-level the appliance
or move appliance
slightly. Refer to "Leveling"
in First Steps.
• This is normal.
• See "DOOR PROBLEMS" in Before You Call.
• Open the door less often.
WATER/MOISTURE/FROST
OUTSIDE APPLIANCE
• See "DOOR PROBLEMS" in Before You Call.
* Door may not be
seating properly,
causing the cold air
from inside the freezer
to meet warm moist air
from outside.
Moisture forms on
outside of walls.
ODOR iN APPLIANCE
Odor in appliance
DOOR PROBLEMS
• Interior needs to
be cleaned.
• Foods with strong odors
are in the appliance.
• Clean interior with sponge, warm water, and
baking soda. Replace air filter.
• Cover the food tightly,
Door will not dose.
• Appliance
is not level.
It rocks on the floor
when it is moved
slightly.
• Floor is uneven or
weak. Appliance
rocks
on floor when it is
moved slightly.
• This condition
can force
the cabinet
out
of square
and misalign
the door.
Refer to
"Leveling"
in First Steps.
= Ensure floor
can adequately
support
freezer.
Level the floor
by using wood or metal
shims
under
the appliance
or brace
floor
supporting
the appliance.
LIGHT IS NOT ON
Light is not on.
• The light is burned
out or LED light is
damaged.
• No electric
current is reaching
the appliance.
• Control system
has disabled
lights
because one or both
doors were left open
too
long.
• Control is in Sabbath
mode (Sb is displayed
on control).
• Follow directions
in "Interior
Light" in the
Optional
Features section.
" See "Appliance
does not run" in Before You Call.
" Close and reopen door(s) to enable lights.
• Depress MODE key and CONTROL LOCK
key for 3 seconds.
15