Trobleshooting
Fault
Possible Cause
Solution
No electricity from the power outlet or the fan does not
Connect to a power outlet that meets the fan's requirements.
connect to the power.
The fan blade assembly or the grilles are not installed
Follow the steps in the user manual to check and make sure
The fan doesn't work
properly.
they are securely installed.
Disable the child lock in the Mi Home/Xiaomi Home app, or
Child lock is enabled.
disconnect the fan from power then connect again.
The Wi-Fi connection is 5 GHz.
Connect to a 2.4 GHz Wi-Fi connection.
Wi-Fi is unable
to connect
The fan is offline for more than half an hour.
Reset the Wi-Fi connection.
Fan blades are stuck
Unplug the fan and remove the foreign object.
Fan blades are stuck by a foreign object.
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