1 BY ONE OUK00-0860 Manual De Instrucciones página 12

2.Troubleshooting
Problem Cause
No sound Volume is too low
Poor sound quality Radio signal too
in Radio mode weak
FM: Hiss
DAB: intermittent
Low signal
cut-out or "No
strength
stations available"
message
No audio signal
via the Bluetooth
connection
No audio signal
via the Bluetooth
connection
Volume too low
Pairing does not
work
Audio source
is switched off
Bluetooth cannot
be connected
Bluetooth is
switched off at the
audio source
Bluetooth version
is not supported
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Solutions
Increase the volume
Try to adjust the antenna
position
Check/move antenna
Move unit
Rescan local
Check whether a connection
exists. If necessary, pair the
speaker again to the audio
source
Increase the volume on the
speaker
Increase the volume on the
audio source
Check whether the audio
source supports the A2DP
protocol
Switch on the audio source
Switch on the Bluetooth
function on the audio source
Use a different playback unit
Bluetooth device
Poor sound
is almost out of
quality from a
range of the
Bluetooth® device
1byone BS002
Main switch is on
"OFF"
The unit does not
power on
The unit is in
standby mode
The battery does
The battery has no
not charge
contact
The touch buttons
don't react if you
press them the first
time
The touch buttons
don't react fast
The touch buttons
enough
don't work
Some buttons
don't work
in every mode
The unit software
crashed due to an
uncertain key
The unit doesn't
combination
react in DAB+ to
any input Or
The antenna is not
No connection to
fully extended
DAB
Move your Bluetooth device
closer to the 1byone BS002
Change the switch on the left
side of the unit to "ON"
Press the "Standby" Button for
3 Seconds
Check the charging cable.
It may be loose. Is the battery
properly installed?
The buttons start reacting after
the 2nd push. The first push will
only activate the whole panel
The buttons have a reaction
time of about 0.4 seconds.
This might cause confusion
In Bluetooth and AUX mode,
you cannot access the Menu.
If you did not set and save the
time on the unit, the Sleep
function cannot be activated
Please switch off the unit
and switch it on again
Please "RESET" the unit in
the Settings Menu
Make sure the antenna is
completely extended and
restart the unit
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