What to do if...
Problem
You cannot start the appliance or op-
erate it.
The residual heat indicator does not
come on.
The appliance stops.
comes on.
and a number come on.
If you tried the above solutions and cannot repair the
problem, speak to your dealer or the Customer Care De-
partment. Give the data from the rating plate, three-digit-
letter code for the glass ceramic (it is in the corner of the
cooking surface) and an error message that comes on.
Environment concerns
The symbol
on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it should be taken to the
appropriate collection point for the recycling of electrical
and electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential
negative consequences for the environment and human
health, which could otherwise be caused by inappropriate
waste handling of this product. For more detailed
16
• You touched 2 or more sensor fields at the same time. Only touch one
sensor field.
• There is water or fat stains on the control panel. Clean the control panel
• The child safety device operates
"Child safety device".
• Start the appliance again and set the heat setting within 10 seconds.
The cooking zone is not hot because it operated only for a short time. If the
cooking zone must be hot, speak to the after sales service.
You covered
. Uncover the sensor field.
• The automatic switch-off operates. Stop the appliance and start it again.
Overheating protection for the cooking zone operates. Stop the cooking zone
and start it again.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some time. Discon-
nect the fuse from the electrical system of the house. Connect again. If
comes on again, speak to the After Sales Service.
If you operated the appliance incorrectly, the servicing by
a customer service technician or dealer will not be free of
charge, even during the warranty period. The instructions
about the customer service and conditions of guarantee
are in the guarantee booklet.
information about recycling of this product, please
contact your local council, your household waste disposal
service or the shop where you purchased the product.
Packaging material
nents are identified by marking: >PE<,>PS<, etc. Discard
the packaging materials as household waste at the waste
disposal facilities in your municipality.
Possible cause and remedy
. Stop the function. See the section
The packaging materials are friendly to the envi-
ronment and can be recycled. The plastic compo-