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In case of hard disk failure:
• Check that the disk partition and file format partition
have been performed.
• Check that the hard disk is in optimum condition. If this
is not the case, contact the manufacturer or distributor.
Disk partition and file format
If the disk is new, it will not be recognized by the system
until you create partitions and format it. This operation
can be performed in systems based on:
Windows: Equipment (Right button) → Manage →
Storage → Disk administrator.
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Mac: Finder → Go → Utilities → Disk Utility.
Linux: System → System Administration → Disk Utility.
Warranty Information
TooQ offers a guarantee of 24 months from the time of
purchase, so it is essential to have the ticket or invoice
where the date appears. The distributor or dealer from
whom you purchased this product will handle your claim
and provide technical service while the warranty is in
effect. The storage enclosure should show the serial
number without having been altered or erased, if it is not
intelligible, the warranty will not be applied.
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