Topcom Warranty; Warranty Period; Warranty Handling; Warranty Exclusions - Topcom SWEETHEART Manual De Usuario

TOPCOM Sweetheart

11 Topcom warranty

11.1

Warranty period

The Topcom units have a 24-month warranty period. The warranty period starts on the
day the new unit is purchased. Topcom does not give any warranty on standard or
rechargeable batteries (AA/AAA type). Consumables or defects causing a negligible
effect on operation or value of the equipment are not covered.
The warranty has to be proven by presentation of the original or copy of the purchase
receipt, on which the date of purchase and the unit-model are indicated.
11.2

Warranty handling

A faulty unit needs to be returned to a Topcom service centre including a valid purchase
note. If the unit develops a fault during the warranty period, Topcom or its officially
appointed service centre will repair any defects caused by material or manufacturing
faults free of charge.
Topcom will at its discretion fulfill its warranty obligations by either repairing or
exchanging the faulty units or parts of the faulty units. In case of replacement, color and
model can be different from the original purchased unit.
The initial purchase date shall determine the start of the warranty period. The warranty
period is not extended if the unit is exchanged or repaired by Topcom or its appointed
service centers.
11.3

Warranty exclusions

Damage or defects caused by incorrect treatment or operation and damage resulting
from use of non-original parts or accessories not recommended by Topcom are not
covered by the warranty.
Topcom cordless phones are designed to work with rechargeable batteries only. The
damage caused by the use of non-rechargeable batteries is not covered under warranty.
The warranty does not cover damage caused by outside factors, such as lightning, water
and fire, nor any damage caused during transportation. No warranty can be claimed if
the serial number on the units has been changed, removed or rendered illegible.
Any warranty claims will be invalid if the unit has been repaired, altered or modified by the
buyer or by unqualified, non-officially appointed Topcom service centers.
8