Warranty and repair terms
Please contact your supplier or the service centre directly in case of a claim under the warranty. If you
have to return the device, please enclose a copy of your purchase receipt and state what the defect is.
The following warranty terms apply:
The warranty period for MEDISANA products is three years from the date of purchase. In case of a
warranty claim, the date of purchase has to be proven by means of the purchase receipt or
invoice.
Defects in material or workmanship will be corrected free of charge within the warranty period.
Repairs under warranty do not extend the warranty period for the device nor for any replacement
parts.
The following are excluded under the warranty:
All damage that has arisen due to improper treatment, e.g. failure to comply with the instruction
manual.
All damage that is due to repairs or tampering by the customer or unauthorised third parties.
Damage that has arisen during transport from the manufacturer to the consumer or during
transport to the service centre.
Accessories that are subject to normal wear and tear.
Liability for direct or indirect consequential losses caused by the device is excluded even if the
damage to the device is recognised as a warranty claim.
Warranty and repair terms
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