TROUBLESHOOTING GUIDE
F
IXING MALFUNCTIONS
If the appliance malfunctions, it may be due to a minor problem that you can rectify by following
the instructions in the table below. Before you call in a technician, you should carry out the
following checks:
Problem
Possible cause
The appliance doesn't
Power cut.
work.
The plug is not plugged in or
is not properly inserted.
The installation fuse has
blown or is faulty.
The socket outlet is defective. Repairs on the mains supply
The inside lighting does
The appliance is not
not work.
connected or the LED lamp
is faulty.
There are bad odours
Smelly food (e. g. cheese) must be properly packaged. Check
inside the appliance.
that there are no expired foods. If necessary, remove them.
Check that there are no deposits in the outlet (see above).
Clean the inside of the appliance with warm water and a little
white vinegar. Then rinse with clean water.
The compressor operates
This is normal in summer when the ambient temperature is
continuously.
high.
Do not store too much food or food that has not cooled down
in the appliance.
Do not open the doors too frequently.
Unusual noises.
The appliance is not straight.
The appliance is touching the
wall or other objects.
Some noises are
characteristic of refrigeration
equipment.
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Solution
Open the door and check that
the LED lamp lights up.
Plug the plug into the mains
supply.
Check the fuse and replace it
if necessary.
must be carried out by an
electrician.
Please contact your retailer's
after-sales service.
Adjust the feet.
Move the appliance slightly.
Refer to the "Noise while in
use" section.
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Problem
Possible cause
Door seals are not airtight.
The door seals are dirty.
You may have just reversed
the direction that the doors
opens.
The appliance does not
The temperature is set
cool down enough.
incorrectly.
The food products are too
warm.
The door remained open for a
long time.
A large amount of food has
been placed in the appliance
within the last 24 hours.
The appliance is located close
to a heat source.
The compressor does not
This is normal, it is not a
start immediately after
malfunction.
a change in temperature
setting.
There is water at the
The defrost water drain hole
bottom of the appliance or
is blocked.
on the shelves.
If this does not solve your specifi c problem, please contact your retailer's after-sales service
and do not attempt to repair the appliance yourself.
NOTE: Your appliance should only be repaired by qualifi ed maintenance technicians. Poorly-
done repairs can be dangerous for the user and are not covered by the warranty.
Solution
Clean them with water and a
soft sponge.
Carefully heat the leaking
sections of the joints with
a hair dryer (set to cool). At
the same time, correct the
position of the joints by hand.
Please refer to the
"Temperature settings"
section.
Do not open the door for any
longer than necessary.
Temporarily set the
thermostat to a colder
temperature. Avoid overfi lling
the inside of the refrigerator.
Please refer to the
"Installation location" section.
The compressor will start
after a while.
Refer to the "Cleaning and
maintenance" section.
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