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Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
11.1 Malfunctions
Fault
There is a smell of gas in the kit-
chen.
The appliance is not working.
The burner does not ignite.
Burner goes out straight after be-
ing ignited.
The burner flame is not uniform.
The burner flame goes out while
the appliance is in operation.
Cause & troubleshooting
The gas cylinder connection is leaking.
Ventilate the room.
1.
Check the gas cylinder connection.
2.
The gas pipe to the appliance is leaking.
Ventilate the room.
1.
Call the gas supplier.
2.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
There has been a power cut.
Light the burner with a match or lighter.
▶
The burner parts are positioned incorrectly.
Position the burner parts precisely and evenly.
1.
Ensure that the locking catches click into place in the recesses.
2.
Burner parts are wet.
Carefully dry the burner parts.
▶
Food remnants or dirt are located between the ignition plug and the burner.
Clean the space between the ignition plugs and burners.
▶
The safety valve for the gas line is closed.
Open the safety valve for the gas line.
▶
The gas cylinder is empty.
Replace the gas cylinder.
▶
Control knob not pressed down long enough.
Keep the control knob pressed down for a few seconds after ignition.
1.
Press the control knob down firmly.
2.
Openings on the burner are soiled.
Clean and dry the openings on the burner.
▶
The burner parts are positioned incorrectly.
Position the burner parts precisely and evenly.
1.
Ensure that the locking catches click into place in the recesses.
2.
Openings on the burner are soiled.
Clean and dry the openings on the burner.
▶
The gas cylinder is empty.
Replace the gas cylinder.
▶
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
Troubleshooting en
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