• Four lights on controller periodically flash
green: No Ring of Light quadrant
assignment. The controller is not
connected or all four quadrants are full.
• All other patterns: Internal problem
requires service. Contact Xbox Customer
Support at the phone number on the back
cover of this manual.
wirelessControllerDoesnotwork
Turn on the wireless controller by pressing
the Xbox Guide Button and connect the
wireless controller to your console (see "Add
Wireless Controllers").
If lights spin longer than 15 seconds when
connecting:
• Move the controller closer to the console.
• Make sure the batteries are fresh.
• Keep the console and controller at least
three feet away from large metal objects,
such as file cabinets and refrigerators.
• Metallic decorations or stickers on the
console or controller can interfere with
wireless controller performance. Remove
decorations and try connecting again.
• Make sure the front of the console is
positioned in the direction of the controller
and away from nearby walls.
• Cordless phones (2.4 GHz), wireless LANs,
wireless video transmitters, microwave
ovens, some mobile/cell phones, and
Bluetooth headsets can interfere with the
operation of the controller. Turn these off
or unplug them and retry connecting.
• If nothing else works, turn off your console,
remove and reinsert the AA batteries or
Xbox 360 Rechargeable Battery Pack into
the controller, and then repeat the steps
given in "Add Wireless Controllers."
HeadsetDoesnotwork
If the headset isn't emitting any sound or you
are unable to transmit your voice:
• Make sure the headset connector is
plugged in securely.
• Try adjusting the volume using the volume
control on the headset connector.
• Make sure the mute button isn't on.
• Make sure that voice isn't turned off in the
Xbox Guide.
• Check your game manual to determine
whether you need to push a button while
speaking.
AccessoryDoesnotwork
Use Xbox 360-compatible gameplay
accessories that have this logo:
If an accessory is not supported by a specific
game, the game may not play.
CannotSaveGame
The Xbox 360 Hard Drive or Memory Unit
must have enough free space to save the
game. Delete unwanted items from storage or
attach an additional memory unit (sold
separately) for more space.
HardDrivenotlistedasaStorage
Device
If your hard drive is not listed as a storage
device, try the following steps, in order.
Make sure the hard drive is fully inserted
1
into the hard drive bay and looks level.
Turn the console off, then on again.
Turn the console off and remove the hard
2
drive. Turn the console on and then off
again. Reattach the hard drive.
If available, try the hard drive on another
3
console, or try another hard drive on your
console to pinpoint the problem.
nOTE
Damaged hard drives will not show up in the
Xbox Guide and could harm your Xbox 360
console. Hard drives that have been crushed,
immersed in liquids, or exposed to intense
heat may be damaged beyond use and will
not show up in your list of storage devices.
© 2007 Microsoft Corporation. All rights reserved.
Microsoft, Windows, Xbox, Xbox 360, Xbox LIVE, the
Xbox logos, and the Xbox LIVE logo are either
registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
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