Troubleshooting Guide
Problem . . .
Milk shakes are not
mixing thoroughly
Mix-in is not mixing
thoroughly
Excessive product
splash-out (some
splash-out is
common)
Mixer will not turn on
Accessories/Replacement Parts
For replacement parts, call toll-free: 866-285-1087
Description . . .
• Agitator (replace every 90 days).
• Hamilton Beach stainless steel container.
• Foot Pedal (mixer plugs into the foot pedal socket to
switch the 120-Volt AC power on and off).
• Hamilton Beach dishers (available in 9 sizes with
colored handles for portion control).
Solution . . .
• Do you have the speed control set for the proper speed?
• Have you developed the time and speed required to obtain the desired results with
various mixes?
• Did you move the cup so the agitator contacted all the ingredients?
• Have you used the proper amounts of ingredients?
• Do you have the speed control set for the proper speed?
• Mix-in ingredients may be too large.
• Did you move the cup so the agitator contacted all the ingredients?
• Is the speed control set too high?
• Is the agitator securely attached to the spindle? If not, unplug the unit,
hold the spindle firmly, and use a towel to hand-tighten the agitator by
turning it counterclockwise.
• Is the agitator bent or worn? Replace agitator every 90 days.
• Is the container too full?
• Is the mixer plugged in?
• Has the circuit breaker on the back of the mixer (next to the power cord) tripped?
Push the button to reset.
• Have you blown a fuse or tripped a circuit breaker?
Part Number . . .
• 929
• 110E
• 96000
• 78 Series or
• 80 Series
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