Guarantee; Years Warranty; Customer Service - Ondal Acrobat 2000 Manual De Instrucciones

7

Guarantee

Dear Customer,
Thank you for choosing a product from our company. The name ONDAL Industrie-
technik GmbH has stood for certified quality and first-class service for decades.
We offer our customers innovative, high-performance products which are de-
signed primarily for professional use. We ensure a constantly high standard of
production by means of extensive quality assurance measures.
We wish you every success and enjoyment when using your new appliance.
ONDAL Industrietechnik GmbH

2 Years Warranty

The use of high-quality materials and careful workmanship are a guarantee of
tested quality. As the manufacturer, we provide a guarantee period of two years
from the date of purchase on our products for all defects which result from mate-
rial or manufacturing flaws.
If, contrary to expectations, a defect occurs in this appliance during this period,
we promise that the appliance will, at our discretion, either be repaired or re-
placed by a defect-free appliance. This guarantee can be performed only upon
submission of the original invoice or the purchase receipt.
Any damage resulting from improper use or normal wear and tear is excepted
from the guarantee. The guarantee expires immediately if unauthorized persons
work on the appliance or if third-party products are used during installation.
Defects which have only a minor effect on the value and usability of the product
do not fall under the guarantee.
Your contractual and statutory claims against the seller are not affected by this
manufacturer's guarantee.
In the event that a guarantee claim arises, please contact the competent national
Customer Service Centre.

Customer Service

Our products have been tested for reliability. If a defect should occur in spite of
this, our customer service will be glad to help.
Help us to speed up the processing of your enquiry: please provide us with the
following information:

What appliance is defective (appliance model)?

What is the serial number of the appliance?

When was the appliance purchased? (purchase date)

Describe the failure or defect to us.
The addresses of the responsible national customer service office can be found on
the supplement "Service Sheet".
Please note that repairs outside of the guarantee period will be at your expense.
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