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ZIPY BIRD
AID WARRANTY CONDITIONS
AID, in compliance with the Customer Protection Law (Ley 23/2003, July 10th, of
Warranty in the Sale of Consumer Goods, BOE no. 165, 11/07/2003), offers Direct
Warranty to Spain and Portugal customers for all our brands' products: ZIPY, MUSE,
NEW ONE, AC-RAYAN, TNB, BARKAN, BRASFORMA, THE COMPLEMENTS, and GO
BY ZIPY, under the following conditions:
A – Our products have a two year warranty. During the first year original defects that may
be detected are repaired. In those cases stipulated by law, the buyer will be entitled to the
replacement of the device by a new one, provided that the defects are not due to the
negligence or exclusive fault of the buyer in handling the device. During the second year
the buyer will need to prove that the malfunctioning of the device is due to a
manufacturing defect. In both cases the warranty will apply provided that:
1. The product has been used for its destined purpose alone.
2. It was not opened, manipulated or altered in any way by someone other than the
Official Technical Service.
3. It has not undergone shock, flood, overheating, electric overcharge or any other
external circumstance that may constitute a possible reason of INVALIDATING the
warranty.
4. The product will be returned to AID in proper packaging together with the receipt where
the brand and type of product, the date of the purchase, the name and address of the
shop that sold it and the reason for the malfunctioning should be clearly stated.
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